Legal

Jita Ace Terms and Conditions

These terms govern your use of the Jita Ace platform. Please read them carefully before registering or placing any bets. By creating an account, you confirm that you have read, understood, and agreed to everything on this page.

Last updated: January 2025

What You Need to Know at a Glance

These six points summarise the most important parts of the Jita Ace Terms and Conditions. The full terms follow below — please read those too.

You Must Be 18 or Older

Jita Ace is strictly for adults. You must be at least 18 years old to register, deposit, or play any game on the platform. We reserve the right to request age verification at any time and to close accounts where this requirement is not met.

One Account Per Person

Each player is allowed one Jita Ace account only. Creating multiple accounts — whether to claim bonuses more than once or for any other reason — is a violation of these terms and will result in all accounts being closed and balances forfeited.

Deposits and Withdrawals

All transactions at Jita Ace go through verified mobile wallets — bKash, Nagad, or Rocket. The wallet you use to deposit must match the name on your Jita Ace account. Withdrawals are processed to the same wallet used for the most recent deposit.

Bonus Terms Apply

Any bonus or promotion offered by Jita Ace comes with its own wagering requirements and conditions. Bonuses cannot be withdrawn as cash until the wagering requirement is met. Attempting to abuse bonus offers will result in the bonus being removed and the account reviewed.

Fair Play Is Mandatory

Any attempt to manipulate game outcomes, exploit software bugs, use automated betting tools, or collude with other players is strictly prohibited. Jita Ace monitors all accounts for irregular activity and will close accounts found to be in violation without notice.

Responsible Gaming

Jita Ace is committed to responsible gaming. If you feel your gambling is becoming a problem, you can request a self-exclusion or deposit limit through our support team at any time. We take these requests seriously and act on them promptly.

These Terms and Conditions ("Terms") form a legally binding agreement between you and Jita Ace. By accessing the Jita Ace platform, registering an account, or placing a bet, you agree to be bound by these Terms in full. If you do not agree, please do not use the platform.

1 Acceptance of Terms

Welcome to Jita Ace. These Terms and Conditions govern your access to and use of the Jita Ace online gaming platform, including the website at jita-ace.club and the Jita Ace mobile application. By registering an account or using any part of the Jita Ace platform, you confirm that you have read these Terms, that you understand them, and that you agree to be bound by them.

If you are accessing Jita Ace on behalf of another person, you represent that you have the authority to bind that person to these Terms. These Terms apply to all users of the Jita Ace platform, including registered players, visitors, and anyone who accesses the platform in any capacity.

Jita Ace reserves the right to update or modify these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised effective date. Your continued use of the Jita Ace platform after any changes constitutes your acceptance of the updated Terms.

2 Eligibility

To register and use the Jita Ace platform, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be a resident of a jurisdiction where online gaming is not prohibited by applicable law.
  • You must not be a current employee, contractor, or immediate family member of a Jita Ace employee or contractor.
  • You must not have been previously excluded or banned from the Jita Ace platform.
  • You must be acting on your own behalf and not on behalf of any third party.

Jita Ace takes age verification seriously. If we have reason to believe that a player is under 18, we will suspend the account immediately and request proof of age. Any winnings accumulated during the period of underage play will be forfeited.

By registering, you confirm that you meet all eligibility requirements listed above. Jita Ace reserves the right to request documentation to verify your eligibility at any time. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension.

3 Account Registration

To access the full features of the Jita Ace platform, you must register an account. During registration, you are required to provide accurate, complete, and current information. This includes your full name, date of birth, mobile number, and any other information requested during the registration process.

Each person is permitted to hold only one Jita Ace account. If you already have an account, you must not register a new one. Duplicate accounts will be closed and any balance held in them may be forfeited without notice.

You are responsible for keeping your login credentials — including your password and any security codes — confidential. Do not share your account details with anyone. Jita Ace will never ask for your password via email, chat, or phone. If you believe your account has been accessed without your authorisation, contact our support team immediately at [email protected].

Your account is personal to you. Any activity that takes place under your account credentials is your responsibility. Jita Ace cannot be held liable for losses resulting from unauthorised access where you have failed to keep your credentials secure.

Jita Ace reserves the right to refuse registration or close an existing account at its sole discretion, including where it suspects that the information provided is false, misleading, or incomplete.

4 Deposits and Payments

Jita Ace accepts deposits through the following mobile wallet services: bKash, Nagad, and Rocket. These are the only accepted payment methods at this time. No bank transfers, credit cards, or third-party payment processors are accepted.

All deposits must be made from a mobile wallet that is registered in your own name. Deposits made from wallets registered to another person will not be accepted and may be returned, subject to applicable processing fees. Jita Ace is not responsible for delays caused by your mobile wallet provider.

  • Minimum deposit amount: ৳100 per transaction.
  • Deposits are credited to your Jita Ace account balance in real time in most cases.
  • If a deposit does not appear within 30 minutes, contact support with your transaction reference number.
  • Jita Ace does not charge a fee for deposits, but your mobile wallet provider may apply their own charges.

By depositing funds into your Jita Ace account, you confirm that the money is yours and that it has not been obtained through illegal means. Jita Ace complies with applicable anti-money laundering regulations and may request documentation to verify the source of funds at any time.

5 Withdrawals

You may request a withdrawal of your available balance at any time, subject to the conditions set out in these Terms. Withdrawals are processed to the same mobile wallet used for your most recent deposit. Jita Ace does not send withdrawals to a different wallet or to a wallet registered in another person's name.

  • Minimum withdrawal amount: ৳200 per transaction.
  • Most withdrawals are processed within five minutes of the request being submitted.
  • During periods of high volume, processing may take up to 24 hours.
  • Jita Ace reserves the right to carry out identity and payment verification checks before processing any withdrawal.
  • Withdrawals of bonus funds are subject to the wagering requirements described in Section 6.

If your withdrawal has not arrived within 24 hours of submission, please contact our support team at [email protected] with your account details and the withdrawal reference number. We will investigate and respond within one business day.

Jita Ace reserves the right to delay or decline a withdrawal where it has reasonable grounds to suspect fraudulent activity, a breach of these Terms, or where verification documents have not been provided as requested.

6 Bonuses and Promotions

From time to time, Jita Ace may offer bonuses, free bets, cashback offers, or other promotions to new and existing players. All bonuses are subject to the specific terms published alongside each offer, as well as the general bonus conditions set out here.

  • Bonuses cannot be withdrawn as cash until the applicable wagering requirement has been fully met.
  • Wagering requirements will be clearly stated in the terms of each individual promotion.
  • Only one bonus may be active on your account at any time unless otherwise stated.
  • Bonuses are non-transferable and cannot be shared between accounts.
  • Jita Ace reserves the right to withdraw any bonus offer at any time without prior notice.
  • If a bonus was credited to your account in error, Jita Ace reserves the right to reclaim it.

Any attempt to abuse bonus offers — including creating multiple accounts to claim the same promotion, or placing bets that do not contribute to wagering requirements in good faith — will result in the bonus being removed and the account being reviewed for potential closure.

7 Game Rules and Fair Play

All games available on the Jita Ace platform — including Texas Hold'em, Fortune Tree, Gold Toad Fishing, Dinner Delights, Aladdin, Baseball, and European Blackjack — operate using a certified random number generator (RNG). The RNG ensures that all game outcomes are genuinely random and cannot be predicted or influenced by any party, including Jita Ace itself.

Each game has its own set of rules, which are displayed within the game interface. It is your responsibility to read and understand the rules of any game before placing a bet. Jita Ace does not accept claims based on a player's misunderstanding of game rules.

  • Game results are final once a round has been completed and the outcome has been recorded.
  • In the event of a technical fault during a game round, the round may be declared void and stakes returned.
  • Jita Ace reserves the right to correct any errors in game results or payouts caused by technical issues.
  • Published RTP (return to player) figures represent the theoretical long-term average and do not guarantee individual session results.

8 Prohibited Conduct

The following actions are strictly prohibited on the Jita Ace platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities where applicable.

  • Using automated software, bots, or scripts to place bets or interact with the platform.
  • Exploiting software bugs, glitches, or errors to gain an unfair advantage.
  • Colluding with other players to manipulate game outcomes.
  • Using the platform for money laundering or any other illegal financial activity.
  • Providing false information during registration or verification.
  • Registering more than one account on the platform.
  • Accessing the platform from a jurisdiction where online gaming is prohibited.
  • Attempting to reverse-engineer, copy, or interfere with the platform's software or infrastructure.

Jita Ace actively monitors all accounts for suspicious activity. Where prohibited conduct is detected, accounts will be suspended without prior notice and all funds held may be forfeited pending investigation.

9 Account Suspension and Closure

Jita Ace reserves the right to suspend or permanently close any account at its sole discretion. Reasons for suspension or closure may include, but are not limited to, a breach of these Terms, suspected fraudulent activity, failure to complete verification, or a request from the account holder.

If your account is suspended, you will be notified by email where possible. During a suspension, you will not be able to log in, deposit, withdraw, or place bets. If the suspension is resolved in your favour, full access will be restored. If the suspension results in permanent closure, any remaining balance that is not subject to forfeiture will be returned to your registered mobile wallet.

You may request the closure of your own account at any time by contacting [email protected]. If you are closing your account for responsible gaming reasons, please let us know so that we can apply the appropriate protections and refer you to relevant support resources.

10 Responsible Gaming

Jita Ace is committed to promoting responsible gaming. We believe that gaming should be an enjoyable form of entertainment, not a way to make money or escape from problems. If you feel that your gaming habits are becoming difficult to control, we encourage you to take action early.

The following tools are available to all Jita Ace players on request through our support team:

  • Deposit limits — set a daily, weekly, or monthly cap on how much you can deposit.
  • Session time reminders — receive a notification after a set period of play.
  • Self-exclusion — temporarily or permanently block yourself from accessing the platform.
  • Account cooling-off period — take a short break without permanently closing your account.

If you need help with problem gambling, please visit our Responsible Gaming page for guidance and resources. Our support team is available 24/7 and can assist in Bangla or English.

11 Privacy and Data

Jita Ace collects and processes personal data in accordance with our Privacy Policy, which is available at /privacy-policy. By registering an account, you consent to the collection and use of your personal data as described in that policy.

We collect information such as your name, mobile number, date of birth, transaction history, and gameplay data. This information is used to operate your account, process payments, comply with legal obligations, and improve the platform. We do not sell your personal data to third parties.

Jita Ace uses industry-standard security measures to protect your data. However, no online platform can guarantee absolute security. You are responsible for keeping your login credentials secure and for notifying us immediately if you suspect unauthorised access to your account.

12 Limitation of Liability

To the fullest extent permitted by applicable law, Jita Ace shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of the platform. This includes, but is not limited to, loss of winnings, loss of data, or losses resulting from technical faults, service interruptions, or third-party payment delays.

Jita Ace does not guarantee that the platform will be available at all times or that it will be free from errors or interruptions. We will make reasonable efforts to maintain availability and to resolve technical issues promptly, but we cannot be held responsible for downtime caused by factors outside our control.

Nothing in these Terms limits Jita Ace's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.

13 Changes to These Terms

Jita Ace may update these Terms and Conditions at any time. When we make changes, we will update the "Last updated" date at the top of this page. For significant changes, we may also notify registered players by email or through an in-platform notification.

It is your responsibility to review these Terms periodically. Your continued use of the Jita Ace platform after any changes have been published constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you should stop using the platform and contact us to close your account.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need assistance with your Jita Ace account, our support team is available 24 hours a day, seven days a week.

  • Email: [email protected]
  • Languages: Bangla and English
  • Response time: Most queries are answered within one hour during peak hours.

You can also find answers to common questions on our FAQ page. For information about responsible gaming tools and support resources, visit our Responsible Gaming page.

For formal complaints or legal correspondence, please contact us in writing at [email protected] with the subject line "Formal Complaint" or "Legal Notice". We will acknowledge receipt within two business days.

Ready to Play?

You've Read the Terms — Now Join Jita Ace

Register in under two minutes, deposit with bKash, Nagad, or Rocket, and start playing eight games built for Bangladesh players. Minimum bet ৳50. Withdrawals in under five minutes.

18+ only. Please play responsibly. By registering you confirm you have read and agreed to these Terms and Conditions.