Your privacy matters to us. This page explains exactly what personal data Jita Ace collects, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward — no legal jargon you need a lawyer to decode.
Six things we do to make sure your personal data stays safe and is only ever used for the right reasons.
Jita Ace does not collect data for the sake of it. We ask for your name, mobile number, date of birth, and payment details because we need them to run your account and process transactions. Nothing more is collected without a clear reason.
Your personal information is never sold, rented, or traded to third parties for marketing or any other commercial purpose. The data you share with Jita Ace stays with Jita Ace, except where we are legally required to share it or where it is necessary to process your payments.
All data transmitted between your device and the Jita Ace platform is encrypted using TLS. Account passwords are stored using one-way hashing. We conduct regular security reviews and apply patches promptly to keep the platform and your data protected.
You have the right to access the personal data we hold about you, to request corrections, and to ask us to delete your data when it is no longer needed. Submit any of these requests to [email protected] and we will respond within a reasonable timeframe.
When you deposit or withdraw using bKash, Nagad, or Rocket, we receive only the transaction reference and the wallet number associated with your account. We do not store your full wallet PIN or any sensitive authentication credentials from your mobile wallet provider.
Jita Ace uses session data and basic analytics to improve the platform experience. We do not use invasive third-party tracking pixels or sell behavioural data to advertisers. The analytics we collect are used internally to fix problems and improve the games and features you use.
This Privacy Policy explains how Jita Ace collects, uses, stores, and protects your personal data when you use the Jita Ace platform. By registering an account or using the platform, you agree to the practices described in this policy. Please read it carefully.
Jita Ace operates the online gaming platform available at jita-ace.club and through the Jita Ace mobile application. We take the privacy of our players seriously. This Privacy Policy sets out what personal data we collect from you, why we collect it, how we use it, and what your rights are in relation to that data.
This policy applies to all users of the Jita Ace platform, including registered players, visitors to the website, and anyone who contacts our support team. It covers data collected through the website, the mobile app, and any communications you have with us by email or other channels.
If you have questions about anything in this policy, or if you want to exercise any of your data rights, you can contact us at any time at [email protected]. Our support team is available 24 hours a day, seven days a week, and can assist in both English and Bangla.
Jita Ace collects personal data in several ways — directly from you when you register or contact us, automatically when you use the platform, and from third parties such as your mobile wallet provider when you make a transaction. Below is a summary of the categories of data we collect.
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, username | Registration form |
| Contact Data | Mobile number, email address | Registration form, support contact |
| Financial Data | Mobile wallet number, transaction reference, deposit and withdrawal history | Payment processing |
| Technical Data | IP address, device type, browser type, operating system | Automatically on platform access |
| Usage Data | Games played, bets placed, session duration, pages visited | Automatically during platform use |
| Verification Data | National ID, selfie photo (where age or identity verification is required) | Submitted by you on request |
| Communications Data | Support chat logs, email correspondence | When you contact our support team |
We do not collect or store your mobile wallet PIN, bKash/Nagad/Rocket login password, or any sensitive authentication credentials from your mobile wallet provider. Payment transactions are processed through the wallet provider's own secure systems.
Jita Ace uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the reasons it was originally collected. The main purposes for which we use your data are set out below.
We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. If we ever introduce such processes, we will update this policy and notify you in advance.
Every time Jita Ace processes your personal data, we do so on one of the following legal grounds:
Jita Ace does not sell, rent, or trade your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
All third parties with whom we share your data are required to maintain appropriate security standards and to use your data only for the specific purpose for which it was shared. We do not allow our service providers to use your data for their own marketing purposes.
The Jita Ace website and mobile app use cookies and similar technologies to make the platform work properly and to help us understand how it is being used. A cookie is a small text file stored on your device when you visit a website.
You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Jita Ace platform. We do not use third-party advertising cookies or sell cookie data to advertisers.
Jita Ace retains your personal data for as long as your account is active and for a period after account closure as required by applicable law or legitimate business need. The general retention periods we apply are as follows:
When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you. If you request deletion of your account, we will action that request promptly, subject to any legal retention obligations that prevent immediate deletion.
You have a number of rights in relation to the personal data Jita Ace holds about you. These rights are set out below. To exercise any of them, contact us at [email protected] with the subject line "Data Rights Request". We will respond within 30 days.
Request a copy of the personal data we hold about you.
Ask us to correct inaccurate or incomplete data.
Request deletion of your data where it is no longer needed.
Ask us to limit how we use your data in certain circumstances.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interests.
Some rights are subject to limitations. For example, we may not be able to delete data that we are legally required to retain. Where we cannot fulfil a request in full, we will explain why and tell you what we can do instead.
Jita Ace takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:
While we take every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe. Use a strong, unique password for your Jita Ace account, do not share your login credentials with anyone, and contact us immediately at [email protected] if you suspect your account has been accessed without your permission.
Jita Ace will never ask for your password by email, phone, or chat. If you receive a message claiming to be from Jita Ace and asking for your password or PIN, do not respond and report it to us immediately.
The Jita Ace platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the platform in any way.
If we become aware that we have collected personal data from a person under 18, we will delete that data immediately and close the associated account. If you believe that a minor has registered on the Jita Ace platform, please contact us at [email protected] so we can investigate and take appropriate action.
Jita Ace may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page.
For significant changes that materially affect how we use your data, we will notify registered players by email or through an in-platform notification before the changes take effect. We encourage you to review this policy periodically so you are always aware of how your data is being handled.
Your continued use of the Jita Ace platform after any changes to this policy have been published constitutes your acceptance of the updated policy. If you do not agree with the changes, you should stop using the platform and contact us to close your account.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how Jita Ace handles your personal data, please get in touch with our support team. We are available 24 hours a day, seven days a week.
For the fastest response, include your registered mobile number and a brief description of your request in your email. This helps our team locate your account and handle your request without unnecessary back-and-forth.